Privacy Policy

1. Information We Collect

a) Personal Information

We may collect information such as:

• Name
• Email address
• Phone number
• Company or hotel name
• Job title
• Account credentials
• Billing and payment information
• Support requests and communications

b) Technical Information

We may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Cookies and similar technologies
• Usage logs and analytics
• Date and time of access
• Pages visited and interactions with our website

c) Hotel & Business Data

As part of providing our Revenue Management and pricing services, customers may provide or authorize access to business information including:

• Hotel and property details
• Room types and rate plans
• Pricing and inventory data
• Occupancy information
• Booking and reservation data
• Market and competitor pricing information
• Channel management data
• Property Management System (PMS) integrations
• Central Reservation System (CRS) integrations
• Other operational data required for the functionality of the platform

2. How We Use Your Information

We use collected information to:

• Create and manage customer accounts
• Deliver the Precium platform and related services
• Provide revenue management recommendations and analytics
• Integrate with third-party hospitality systems
• Respond to support requests and technical issues
• Improve platform functionality and user experience
• Send operational notifications and service updates
• Process billing and subscriptions
• Maintain platform security and prevent fraud or unauthorized access
• Send product updates, newsletters, or marketing communications where permitted by law or with your consent

3. Customer Data & Confidentiality

Precium treats customer data as confidential.

All hotel data, pricing information, reservation data, business information, credentials, documentation, and proprietary information shared with us remain the property of the customer or the respective data owner.

We do not:

• Sell customer data
• Use customer data for purposes unrelated to providing our services
• Share confidential customer information with unauthorized third parties

Access to customer information is limited to authorized personnel who require it to operate, maintain, or support the platform.

4. Third-Party Integrations

Precium integrates with various third-party hospitality platforms, including but not limited to:

• Property Management Systems (PMS)
• Channel Managers
• Central Reservation Systems (CRS)
• Online Travel Agencies (OTA)
• Payment providers
• Cloud hosting providers
• Analytics services

Information shared with these systems is processed only as necessary to provide the requested functionality and in accordance with applicable agreements.

5. Cookies & Analytics

We use cookies and similar technologies to:

• Maintain secure user sessions
• Remember user preferences
• Improve website performance
• Analyze website usage
• Measure marketing effectiveness
• Enhance the overall user experience

You may control or disable cookies through your browser settings, although some features of the website may not function properly.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against:

• Unauthorized access
• Data loss
• Misuse
• Disclosure
• Alteration
• Destruction

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information and customer data only for as long as necessary to:

• Provide our services
• Fulfill contractual obligations
• Comply with legal, regulatory, accounting, or reporting requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Marketing Communications

If you subscribe to our communications, we may send product announcements, industry insights, feature updates, and promotional content.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

9. Compliance with Applicable Laws

Precium strives to comply with applicable privacy and data protection laws, including relevant international privacy standards where applicable.

Where required, we process personal information in accordance with applicable legal obligations and contractual commitments.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Precium
Website: https://precium.in
Email: support@precium.in